At EcomFlow Solution, your privacy is of utmost importance to us. This privacy policy outlines how we collect, use, communicate, disclose, and protect your personal information. By using our website or services, you consent to the practices described in this policy.
Our Privacy Commitments
We are committed to protecting your privacy and ensuring transparency in how we collect, use, and disclose your personal information. Please review this policy to understand our privacy practices.
Secure Personal Information
We implement reasonable security measures to protect your personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification. Your data is handled with care and stored securely.
Information Collection and Usage
We may collect the following types of information:
Usage Data: Information about the articles you access, frequency of access, products and services purchased, and geographic location associated with your IP address. This data helps us enhance your experience and provide relevant advertisements (remarketing).
Personal Data: This includes your email address, mobile phone number, and any additional information voluntarily provided during registration or interaction with our services.
Payment Data: Sensitive information, such as credit card details, is securely processed through PCI-compliant servers.
How We Use Your Information
The information we collect is used to:
Provide and improve our services.
Send updates, including account-related notifications.
Respond to your inquiries and offer customer support.
Manage and enhance advertising and marketing efforts.
Protection of Personally Identifiable Information (PII)
We are dedicated to protecting your PII and will never sell, lease, or trade it to third parties. Any publicly shared content, such as comments, may remain visible even after deletion if cached by others. If a third-party service handles comments or related data, please refer to their privacy policy.
Non-Personally Identifiable Information
To improve our services, we may share aggregated, non-identifiable usage data with trusted parties. This may include information such as referring/exit pages, platform types, and click data.
Use of Cookies
We use cookies to enhance your experience by storing your preferences and providing personalized content. Our advertising partners may use cookies to tailor ads based on your activity on EcomFlow Solution. These cookies do not store personal identifiers like your name, email, or address.
Refund and Money-Back Guarantee Policy
Customers may cancel a project and receive a full refund within 2 to 7 business days, provided the paid advertising budget has not been utilized.
Our packages are backed by a 100% Money-Back Guarantee, contingent on buyer feedback during the project creation process.
Refund Request Process
To request a refund, please contact us through one of the following methods:
Toll-Free Number: +1(630) 489-1308
Email: [email protected]
If your concern cannot be resolved under our revision policy, our refund department will assist you.
Consumer Data Safety
We strictly protect your privacy and do not disclose customer names or contact details. Any personal information you share with us is secure and used solely to enhance your experience. Please note that we comply with PCI standards and consumer data protection laws.
Pseudonym Policy
To ensure seamless account management, we may use pseudonyms when assigning account managers. This helps maintain continuity and consistency in customer communication.
Email Address & Mobile Number Collection Policy
We adhere to data protection laws when collecting and using your email address and mobile phone number. You may opt out of SMS communications at any time by replying “STOP” or “UNSUBSCRIBE” to any message.
Non-Disclosure of Personal Information
We uphold a strict non-disclosure policy, ensuring that your personal information—including email, phone numbers, and SMS data—is not shared, sold, or disclosed to any third party without your explicit consent.
Right to Access Personal Data
You have the right to request a copy of the personal data we hold about you. To exercise this right, contact us at [email protected].
Policy Updates and Changes
We may update this privacy policy periodically to reflect changes in our practices. Please check this page regularly for updates.
SMS Opt-In and Disclosure
By opting in to receive SMS messages, you agree to the following:
Message Frequency: Message frequency may vary.
Data Charges: Standard message and data rates may apply.
Opt-Out: Reply “STOP” to opt out.
Help: Reply “HELP” for assistance.
Contact Information
If you have any questions, concerns, or feedback regarding this privacy policy, please contact us at:
Email: [email protected]
Phone: +1(630) 489-1308
Website: www.ecomflowsolution.com
Agreement
By using our services or interacting with our SMS communications, you acknowledge that you have read and understood this privacy policy and agree to the collection and use of your personal information as outlined above.